At Aptvision, we believe that the best solutions aren’t developed in isolation, they are built in collaboration with the people who use them every day. That’s why we’ve adopted a deliberate and open approach to how we develop and reinvest in our company. We’re building a growing community of users who contribute ideas, share experiences, and help us co-design the future of our features.
In this post, we want to share why this collaborative model matters to us, what we’ve learned through recent user engagement activities, and what’s coming next. If you’re a RIS Manager, PACS Manager, Operations Manager, Radiology Services Manager, Finance Manager, or simply curious about how user-driven development works, this one’s for you!
Why Engaging with Our User Community Matters
User engagement in software development isn’t a new concept but
how you engage makes all the difference.
It’s easy to collect transactional feedback whether via surveys, post-demo interviews, and feedback forms, and while these tools can provide insights, they often skim the surface. They confirm what we already suspect, rather than challenge us to see the problem and the solution in a new way.
At Aptvision, we’re moving beyond passive feedback to something much more dynamic and inclusive.
Through our discovery workshops and early engagement sessions, we’re creating a space where users don't just respond, they lead. These sessions uncover what’s truly achievable, often surfacing needs that users didn’t even know they had. And that’s where real innovation happens.
Co-Creation in Action
Our approach brings users into the product development process earlier, more often, and in more meaningful ways.
Rather than answering set questions, our users:
- Share their day-to-day challenges
- Help us test early-stage ideas
- Collaborate with our teams to design features that truly meet their needs
This co-creation model transforms users into more than just testers or feedback providers. They become advocates, co-creators, and champions of the solutions we build together.
And the results speak for themselves:
- Faster validation of ideas
- Smarter, more informed product decisions
- Solutions that are deeply user-centred and grounded in real-world health organisation needs
What’s Next
We’re just getting started!
In the coming months, we’ll be rolling out new opportunities. We'll also continue to share our News along the way.
If you’re already part of our user community, thank you. Your input is helping shape the future of our solution. And if you’re not yet involved, we’d love to hear from you.
Because at Aptvision, we’re not just developing software, we’re developing it with you.
